START YOUR NEXT JOURNEY WITH THE OFFICE PEOPLE
The Office People™ is One of Eight Platinum AAA Level Service Providers. That's less than 2% of all Sharp Dealers in the entire nation.
What Sets Us Apart?
We realize you have many options when it comes to your business technology and services.
Here’s why The Office People™ is different.
A Local Minority-Owned & Operated Company.
As a minority-owned and operated local company, The Office People is able to provide copier service, customer support, and supplies to businesses throughout the entire state of South Carolina and Georgia. Having three locations benefits our clients in several ways:
Our factory-trained technicians are experts. In fact, we’re a Sharp AAA Platinum Service Provider.
FREE PRODUCT TRAINING
We provide free copier, printer, and scanner training to our customers for the life of their devices.
FREE SUPPLY DELIVERY
We offer free local delivery of copier and printer supplies like toner, paper, and ink.
Offering office equipment leasing options with our expert in-house leasing team.
Choosing the right office equipment is about more than simply selecting the best device; you’re also picking the service team that will be supporting that equipment when things go wrong. With an average technician tenure of just over 10 years, a slew of service awards and our First Call Effectiveness pledge, it’s easy to see why The Office People proudly claims the most committed service team in the Southeast.
We hire technicians with a can-do customer service attitude and then heavily invest in their development. In fact, the average service technician received over 110 hours of product classes in 2017. This unique combination of attitude, training and experience has created a best in class service team to support our extensive Sharp and HP product line.
What Makes Us Platinum.
Sharp's Platinum Level Service Program recognizes service organizations for exceeding performance benchmarks and implementing excellent industry best practices. The program recognizes organizations that show excellence in the following five critical areas of service delivery:
The Office People Only Uses Genuine OEM Parts and Supplies
In order to deliver consistent performance and quality, we only use genuine OEM (Original Equipment Manufacturer) parts and supplies. In our local facilities, we store over 1.2 million in parts, consumables, toners, and inventory. Additionally, We offer spare printers, emergency loaners, and MFDs from our local warehouse.
All of Our Technicians Are Factory Trained
We meet and exceed all Department of Home Land Security, HIPAA, and Department of Defense Guidelines. ALL technicians are Sharp® factory trained professionals and have received Darkness and Lightness training.
Our First Call Effectiveness Pledge
You will always get a live representative when you call The Office People during our regular business hours. Customer calls will always be answered by our knowledgeable and consistent customer service team. In our local facilities, we store over 1.2 million in parts, consumables, toners, and inventory. Additionally, We offer spare printers, emergency loaners, and MFDs from our local warehouse.
We Use Remote Diagnostic Technology
The Office People uses diagnostic and assessment software to collect digital data on all networked print devices to give customers a better understanding of their entire print infrastructure. Allowing customers to realize their print volume, usage, and costs over time.
We Are Committed to Education through Networking Certifications
Many of our technicians hold formal networking certifications in Net+, Security+, MCT, MCP, MCSA or MCSE.
We're a partner, not just a vendor.
Businesses are challenged to find a good balance between employee convenience, equipment utilization, and security in order to keep employees happy, costs in line, and risks at a minimum. And achieving that balance is further complicated by the growing number of employee-owned devices that need to access your network to print.
Let us help you provide the utmost in convenience, capabilities, speed, and quality across your entire printing/copying fleet without breaking the bank.
The Office People has a full range of multifunction products with a combination of copy, print, fax and/or scan functionality to help any business, large or small. Our full line of products includes high-quality machines from Sharp and HP each offering the latest and greatest technological advancements to keep you productive and efficient.
Giving back is important.
The Office People prides itself on supporting its community through charities such as The March of Dimes, Charleston Strong, Wounded Warriors, Camp Happy Days, Susan B. Komen, Trident Literacy, Lowcountry Local First, and much more!